Fintake Launches Helio: A Cloud-Native Platform for Multi-Asset Brokers Navigating 24/7 Markets
FNG Exclusive—The landscape for multi-asset margin and CFD brokers is undergoing a significant technological shift. FNG has learned that Cyprus-based broker technology startup Fintake, founded in 2024 by former Pepperstone engineering executive Ahmad Said, has officially launched its first product: Helio. After 18 months of intensive development, this cloud-native trading platform is now available to early partner firms, aiming to solve persistent infrastructure challenges in an era of continuous, global markets.
Addressing the Modern Broker’s Infrastructure Gap
The pressure on brokerages is intensifying from multiple fronts. Traders now demand seamless, 24/7 access across diverse asset classes, a expectation driven largely by the rise of crypto and tokenized assets. Simultaneously, regulators are tightening requirements for operational resilience and business continuity, exemplified by frameworks like the EU’s Digital Operational Resilience Act (DORA). Yet, many industry platforms still rely on legacy, monolithic architectures that hinder speed, scalability, and reliable uptime.
Fintake identifies four critical market trends exposing these infrastructure weaknesses:
- The shift to genuinely continuous trading cycles, especially in crypto.
- Increasing regulatory mandates for demonstrable system resilience.
- The rapid integration of AI into risk management, operations, and client support.
- Product teams’ need to deploy innovations rapidly without service disruption.
- Integration with a major global social trading network (release imminent).
- Direct access to on-chain liquidity via Helio’s infrastructure.
- A re-engineered, modern web and mobile trading interface.
- Full rollout of crypto spot trading capabilities.
“Existing infrastructure was simply not built for this new environment,” the company states, creating a clear market opportunity for a purpose-built solution.
Introducing Helio: Built for Always-On Markets
Helio is designed as a distributed, cloud-native platform specifically for multi-asset margin and CFD brokers, with crypto spot trading functionality planned for future release. Its architecture prioritizes the non-negotiable requirements of modern trading: continuous availability, regulatory compliance, and development agility.
Key Technical Capabilities and Design Philosophy
Active/Active Multi-Region Architecture
Helio operates simultaneously across multiple geographic regions with no single point of failure. This design ensures trading continuity even if an entire cloud region experiences an outage, directly addressing the “always-on” expectation and regulatory demands for geographic redundancy.
Zero-Downtime Deployments
The platform enables live updates and new feature rollouts without interrupting active trading sessions. This capability allows product and engineering teams to iterate at a weekly or daily cadence—a stark contrast to the traditional “maintenance window” model—without compromising operational stability.
Resilience and Compliance by Design
Comprehensive observability, automated failover, and rapid recovery mechanisms are embedded into Helio’s core. This inherent resilience helps brokers proactively meet and demonstrate compliance with regulations like DORA, which require robust ICT risk management and incident reporting.
AI-Ready Infrastructure
Recognizing AI’s transformative role, Helio is architected for seamless integration with modern AI systems and large language models (e.g., Claude, ChatGPT). This facilitates automation across back-office operations, real-time risk monitoring, and intelligent client support, positioning brokers for the next wave of operational efficiency.
API-First, Flexible Front-End
While Helio includes its own front-end interfaces, the platform is fundamentally API-first. This grants brokers complete flexibility to integrate their proprietary user interfaces, third-party tools, or custom workflows, ensuring they control the client experience while leveraging Helio’s robust backend.
Scalable for Multi-Asset Growth
The platform is engineered from the ground up for the complexities of FX and CFD trading across multiple asset classes. Its design treats the future integration of crypto spot trading as a natural extension, not a retrofit, ensuring a unified operational framework.
Founder’s Perspective: Solving Problems from Experience
FNG spoke with founder Ahmad Said, who drew from his executive engineering experience at Pepperstone to define Helio’s mission. “When we were running platforms at scale, we kept hitting the same wall,” he explained. “You’d want to ship something and be told to wait for Saturday’s maintenance window. You’d build a new feature or integrate a third party, and the infrastructure would let you down before your work ever reached a client. That’s what made us build Helio.”
Said emphasized the paradigm shift driven by crypto: “Markets are genuinely 24/7 now, and that changes everything. Resilience isn’t a nice-to-have; it’s table stakes. If your platform can’t guarantee continuous uptime across regions, you’re not built for where this industry is heading.”
He also highlighted the velocity imperative: “AI tooling has accelerated how fast product teams can build. Teams need to ship fast—weekly or daily, not quarterly. That only works when your infrastructure supports zero-downtime deployments and doesn’t force you to choose between velocity and stability.”
The API-centric design, he noted, is crucial for an AI-driven future: “AI is no longer optional. Brokers who aren’t building it into their operations will fall behind, and their clients will demand it. Helio is built for AI agents, teams, and traders as equal participants.”
Roadmap and Strategic Partnerships
The launch of Helio marks the initial phase of Fintake’s broader product vision. The company confirmed several in-progress and upcoming developments:
Availability and Onboarding
Helio is currently available to a select group of brokerage and trading firm partners. Fintake is actively onboarding these early adopters to refine the platform and demonstrate its capabilities in live production environments. Interested firms can contact Fintake directly for partnership discussions.
